1/5/2024 Innate and Veloce Updates

Created by Matthew Lundeberg, Modified on Sat, 15 Jun at 10:22 AM by Matthew Lundeberg

Here are the new features in the 01/05/2024 Innate Client Update available to ALL Innate clients

Follow this link to watch the video that help ALL Innate users:

CLICK HERE TO WATCH THE INNATE UPDATE VIDEO FOR ALL USERS

> Then come back to this article and watch the videos for Veloce specific updates.

Here are the New Features for Veloce Communication clients using Innate

1. Messaging from within Innate: this is a HUGE feature that allows you to text a patient OR a list of patients directly from Innate without having to go to the Veloce Communications Hub. Free type, include tags, as well as your favorite templates as well!

2. Workflows from within Innate: Even bigger update!! This allows you to add a patient OR list of patients to workflow without having to go to the Veloce Communications Hub.

I hope you enjoy these new features and as always, if you have any question, create a support ticket on Veloce Support!

*NOTE: Right now this works for existing patients only in Innate. New Patients messaging from within Innate is on the future roadmap.

This first video walks you through these new features in Innate and how to use them. The possibilities are ENDLESS! Have fun!

This video walks you through how to add your favorite text templates and workflows to show up in Innate. Enjoy being creative and setting up items that help your office be as efficient as you dream it can be! Patient Communications at it's very best!!