Overview of Veloce-Powered Payment Tools Inside Innate EHR

If you haven’t reviewed What Is Merchant FleX?, we recommend starting there for a full understanding of how Merchant FleX connects Innate EHR to the Veloce payment ecosystem.

Merchant FleX unlocks the full Veloce payment ecosystem inside Innate EHR, giving your practice access to modern, flexible, and automated payment tools without ever leaving the EHR workflow. This feature walkthrough provides a high-level look at the payment capabilities Merchant FleX enables, and how they appear inside Innate.

In the video below, we’ll explore where each tool is located within Innate, what it does, and how it connects behind the scenes to the Veloce Payment Gateway and Smart Payments platform.

What This Walkthrough Covers

This overview highlights the core payment features that become available when Merchant FleX is activated in Innate, including:

● Payment Requests

Send secure payment links via text or email so patients can pay instantly on their mobile device.

● Statements

Deliver statements or balance requests via text or email for quick, convenient online payments.

● ACH Payments

Allow patients to pay directly from their bank account as a lower-fee alternative to credit cards.

● Monthly Autopay for Patient Balances

Automatically charge patient balances on a recurring schedule to simplify collections.

● Monthly Case Clear

Automatically determine and process the appropriate payment amounts for active patient cases.

● Online Scheduling Paywall

Require payment before completing an online booking to reduce no-shows and secure appointments.

● Multiple Merchant Processing Options

Use Veloce Payments or one of our other Veloce Processing System options.

Additional Capabilities Demonstrated

The walkthrough also touches on supporting tools and integrations that enhance your payment workflow, such as:

● How payments post directly back into Innate
● Where transaction history appears
● How processor options affect workflows
● When Smart Payments features become available
● How Veloce Communications Essentials unlocks additional payment messaging tools
● Optional gateway tools like card vaulting and terminal support

Watch the Walkthrough

This video will guide you through each feature’s location and function inside both Innate and the Veloce platform.

Ready to Explore Veloce Payment Options?

Learn more about Veloce Merchant Processing Services and the tools available to support Merchant FleX and Smart Payments:

https://www.velocesolutions.net/merchant-processing-system